When information is scattered, people are hard to locate or tasks go unanswered, operations become harder to manage. HARTS works with you as a solutions architect and provider: we find what is holding your operation back and design a practical solution around your people, processes and existing systems.
Our offerings
Operational AI, location tracking and drone services
Understand. Identify. Act.
See what is happening, spot what needs attention, coordinate the next action.
We begin by understanding how your business operates, where work gets delayed or breaks down, and what that costs you. Then we design and deliver a practical solution using the right combination of operational AI, systems integration, tracking and field technology.
The outcome is defined from the start:
What needs to improve
Who needs to act
How we will measure whether the solution is working
01
We establish what repeatedly goes wrong, the effect on your operation and the result you need. This tells us whether HARTS can help.
02
We examine the process, the people and the systems already in place. The cause may be a bottleneck, missing information, unclear responsibility or an unreliable handover.
03
We define the information needed, the action required, who is responsible and how completion is confirmed. Existing systems are used where appropriate, with integration confirmed during scoping.
04
We introduce the agreed scope, test it in the working environment, train your people and assess the results. Where appropriate, we start with one manageable workflow before expanding.
05
We provide the agreed support, monitor performance and refine the solution as your operation develops. Service levels, responsibilities and scope changes are agreed with you.
A suitable HARTS workflow closes that gap, and the manager can then see what remains outstanding and where delays recur.
Connects the report to the affected asset
Assigns an authorised person
Escalates an overdue response
Collects confirmation of completion
Specific interfaces and site requirements are confirmed during solution scoping.
Each capability connects people, procedures and systems so that work is assigned, tracked and confirmed rather than lost.
Connects available operational information with agreed procedures and responsible people. It recognises a relevant event, establishes the required response, assigns responsibility, follows up and records the result. Tasks, notifications and evidence collection can run through messaging interfaces like WhatsApp.
Helps teams locate personnel and suitable assets through location devices, mapped reports, reported zones, timestamps and last-known locations. Accuracy and update frequency are tailored to the selected equipment and site coverage.
Provides aerial visibility, observation, inspection records, surveillance or patrol data to support ground response and mapping work where appropriate.
See how this works across all the industries we serve.
Personnel location, visibility across working areas, inspection information and coordinated operational follow-up.
Vehicle and asset visibility, movement exceptions, yard activity and accountable handovers.
Production exceptions, material and equipment information, maintenance tasks and completion records.
People and asset location, aerial inspections, property visibility and coordinated field response.
Incident information, aerial observation, patrol support and tracked response tasks.
Understanding your operational problem is part of supplying the right solution. Each engagement is scoped, priced and agreed before work begins.
Once
A setup fee covers the agreed implementation work, including integration or software development where required.
Monthly
Ongoing service follows a monthly subscription covering agreed support and service levels.
Per proposal
Hardware, field service inclusions and project-specific requirements are clearly defined and priced in each tailored proposal.
Share your site and the problem you need to solve. We will confirm whether HARTS can help and what that would involve.
