Industries

One management view across your key operations

Connect your existing systems, field teams and procedures into a single operational view, without replacing your software.

Operations supervisor at a mine site weighbridge beside a loaded haul truck

No rip-and-replace

Source systems stay intact. HARTS AI connects them via supported interfaces.

Your systems stay. Your visibility improves.

HARTS AI sits above your current tools as an integration layer, pulling supported signals from CCTV, access control, ERP, telematics and weighbridge systems into one view. Nothing is ripped out. Nothing needs to be relearned by your IT team.

Unified overlay

Connects existing systems via supported interfaces, leaving source systems intact.

No hardware lock-in

Configured around what you already have on site.

WhatsApp-native tasks

Field teams receive structured tasks, send photos and confirm completion through a channel they already use.

By sector

What gets connected in each sector

Haul truck passing through a mine gate towards the weighbridge

Mining operations

Link gate entries, weighbridge records and plant events using common identifiers. Route material variances for review with source evidence attached.

Delivery trucks lined up at loading bays in a distribution yard

Transport and logistics

Match transport plans to GPS movements and yard geofences. Follow each vehicle from gate arrival to departure, with exceptions flagged and coordinated in real time.

Perimeter fence with a CCTV camera at an industrial site

Security operations

Group camera alerts, perimeter signals and access logs by location and time into one reviewable incident timeline. Controllers see context first, then act.

Maintenance engineer inspecting a machine on a manufacturing floor

Manufacturing

Connect machine running hours, service thresholds and available CCTV footage to maintenance tasks. Incident reports are assembled automatically for quality review.

Access gate at a residential estate with a guard checking a contractor

Estates and multi-site

Coordinate access permissions, contractor records, service requests and visitor activity across sites through one shared view. Bespoke workflows available.

From signal to completed record in four steps

  1. 01

    Listen

    Collect events from cameras, alarms, sensors, access systems and WhatsApp. Standardise and timestamp each record.

  2. 02

    Decide

    Group related signals, filter duplicates, prioritise exceptions and apply your configured operating procedures.

  3. 03

    Act

    Send structured WhatsApp tasks with context and steps. Acknowledgements, photos and status updates return to the record automatically.

  4. 04

    Learn

    Review recurring patterns and response timelines, and query the operational record in plain language.

Field supervisor photographing equipment on a phone to close a task
Human in the loop

Field teams respond through WhatsApp

Supervisors and field staff receive tasks, confirm arrival, attach evidence and close jobs without downloading anything new. Routine responses follow configured rules. Exceptions and judgement calls stay with the people responsible, and every action is retained for review.

Scope one workflow before committing to more

The practical starting point is one operational bottleneck that costs time every week. Identify the systems involved, the people responsible and the evidence that should exist. HARTS AI is configured around that workflow first.

When it runs cleanly, the scope expands on your terms.

  • A reconciliation gap
  • A response delay
  • A reporting gap

Discuss your operational challenge

Tell us what a working solution would change for your team.

Share your site and the problem you need to solve. We will confirm whether HARTS can help and what that would involve.

Contact us directly at:

mike@harts.africa

+27 83 648 0321